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  1. At SoftMax SARL, we collect and manage user data according to the following Privacy Policy, with the goal of incorporating our company values: transparency, accessibility, sanity, usability. This document is part of SoftMax’s Terms of Service, and by using BestZip (the “Website”), you agree to the terms of this Privacy Policy and the Terms of Service. Please read the Terms of Service in their entirety, and refer to those for definitions and contacts.
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  3. If you choose to download, install or use the Application, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Application. SoftMax SARL will not use or share your information with anyone except as described in this Privacy Policy.
  4. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
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  6. Information Collection and Use
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  8. We only use your personal information to provide you the Contently services or to communicate with you about the services or the Website. With respect to any documents you may choose to upload to SoftMax SARL, we take the privacy and confidentiality of such documents seriously. We encrypt all documents, and permanently delete any redacted edits you make to documents. If you choose to make a document public, we recommend you redact any and all references to people and addresses, as we can’t protect public data and we are not responsible for any violation of privacy law you may be liable for. We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.
  9. We do not share personal information you have provided to us without your consent, unless: – doing so is appropriate to carry out your own request; – we believe it’s needed to enforce our Terms of Service, or that is legally required; – we believe it’s needed to detect, prevent or address fraud, security or technical issues; – otherwise protect our property, legal rights, or that of others.
  10. Tracking Data
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  12. Whenever you download, install or use the Application or related or offered services. SoftMax SARL collects data and information (through third party products) called Tracking Data. These data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the Application, the time and date of your use of the Application or related or offered service, and other statistics.
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  14. Sharing of Data
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  16. We don’t share your personal information with third parties. Only aggregated, anonymized data is periodically transmitted to external services to help us improve the BestZip Website and service. We currently use Google Analytics (traffic analysis, SEO optimization), Mailchimp (mailing list management), Zendesk (email support) and Chartbeat (analytics). We listed below what data these third parties extract exactly. Feel free to check out their own Privacy Policies to find out more. – Google Analytics: anonymous (ad serving domains, browser type, demographics, language settings, page views, time/date), pseudonymous (IP address).
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  18. Service Providers
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  20. SoftMax SARL may employ third-party companies and individual’s due to the following reasons:
  21. • To facilitate our Service;
  22. • To provide the Service on our behalf;
  23. • To perform Service-related services;
  24. • To assist us in analyzing how our Service is used.
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  26. These third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on behalf of SoftMax SARL. However, they are obligated not to disclose or use the information for any other purpose.
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  28. Security
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  30. SoftMax SARL values your trust in providing us your Personal Information, thus it is striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and SoftMax SARL cannot guarantee its absolute security.
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  32. Links to Other Services
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  34. The Application may contain links to other services. Note that these external services are not operated by SoftMax SARL. Therefore, SoftMax SARL strongly advises you to review the Privacy Policy of these services. SoftMax SARL has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party services.
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  36. Changes to This Privacy Policy
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  38. SoftMax SARL may update the Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. You will be notified of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

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